Returns & Exchanges
Due to the intimate nature of our products, Flirt Adult Store only accepts returns on unopened, factory-sealed items or products with documented manufacturing defects within 30 days of purchase. Your health and safety are our top priorities, ensuring every customer receives brand-new, hygienic merchandise.
Verify Eligibility
Ensure the product is in its original, unopened packaging with all seals intact, as used or opened intimate items cannot be returned due to health regulations.
Contact Support
Email our customer care team with your order number and a brief explanation for the return to receive a Return Merchandise Authorization (RMA) number.
Secure Packaging
Pack the item securely in a plain, discreet shipping box and clearly write the provided RMA number on the outside of the package.
Ship and Track
Send the package back to our warehouse using a trackable shipping method; once received and inspected, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing